Overview
When you visit Cstreats.com, certain information is collected to enhance your experience
with us. This privacy policy describes what personal information is collected at
Cstreats.com and how such collected information is used. This privacy policy applies
only to the information collected online at Cstreats.com.
General Browsing
Cstreats.com gathers navigational information about where visitors go on our web
site and information about the technical efficiencies of our web site (i.e. time
to connect to our web site, time to download pages, etc.). This information allows
us to see which areas of the web site are most visited and helps us better understand
our customers' experiences at the web site. This helps us improve the quality of
your online experiences by recognizing and delivering more of the preferred features,
areas and services. In the process of gathering navigational information non-personally
identifiable information (for example, domain type, browser version, service provider
and IP address) may be collected which will provide information regarding a visitor's
use of our web site (such as the time of a visitor's last visit to a page on our
site).
Collection, Use and Disclosure of Personal Information
Cstreats.com collects information from you that you provide to us at this site when
you place an order, create an account, request a catalogue, sign up to receive e-mail,
use order tracking, create an address book or use the "Contact Us" features. We
may in the future collect information from you for surveys and contests. Categories
of personal information that we may collect about you include your name, address,
telephone number, e-mail address and credit card information. If you purchase a
gift, Cstreats.com will collect the name, address, and phone number of the recipient.
We also collect any messages you create (such as gift cards) using the web site.
The information collected is used to process orders, to contact you regarding the
status and/or delivery of your orders, to contact a recipient of an order regarding
delivery difficulties, to fulfill requests made by you, and to provide you with
promotional information from Chrissie Schubert�s Homemade Treats. including news
about Chrissie Schubert�s Homemade Treats, special offers, and our products, services
and events. If you send a gift and include a gift message, Cstreats.com may review
the message.
If you purchase product or send a gift, Cstreats.com will add your name, mailing
address and phone number and that of your recipient to the Chrissie Schubert�s Homemade
Treats catalogue mailing list. Chrissie Schubert�s Homemade Treats will send you
information at your mailing address to keep you updated on our products and special
offers. If you no longer want to receive catalogue/promotional materials from Chrissie
Schubert�s Homemade Treats at your mailing address or your recipients no longer
wish to receive materials from Chrissie Schubert�s Homemade Treats, please call
us at 1-877-766-9217. The names and addresses in the catalogue mailing list, sometimes
categorized by purchasing information, will also be made available to other companies
for marketing purposes about their products. If you do not want us to share your
name and mailing address or the name and mailing address of your recipients with
these other companies for marketing purposes, please contact us by calling 1-877-766-9217.
If you purchase product or a gift through Cstreats.com or if you sign up to receive
email, we will add your email address to the Cstreats.com email marketing list so
that we may send you exclusive information about our products and special offers.
In addition, Cstreats.com uses your email address to contact you about your order.
Cstreats.com does not rent or sell your e-mail address to unaffiliated companies.
Third parties who manage and administer our emails are required to maintain your
email address in confidence. If you want to be removed from our email marketing
list, you can follow the removal instructions located at the bottom of the next
email you receive from Cstreats.com. Note that even if you request to be removed
from our e-mail marketing list, you will still receive e-mail confirmations for
any orders placed on this web site.
We may use third parties to help us provide services to you, such as fulfilling
orders, monitoring site activity, conducting surveys, processing orders, maintaining
our database and administering e-mails, drawings or contests. If personally identifiable
information (i.e. name, address, e-mail address, telephone number) is provided to
any of these third parties, we will require that such information be maintained
by them in confidence.
You should be aware that we may disclose specific information about you if necessary
to do so by law or based on our good faith belief that it is necessary to conform
or comply with the law or it is necessary to protect the users of our web site,
the site or the public.
As we continue to develop our business, we might sell or buy stores, subsidiaries,
or business units. In such transactions, customer information generally is one of
the transferred business assets but remains subject to the promises made in any
preexisting Privacy Policy (unless, of course, the customer consents otherwise).
Also, in the unlikely event that Chrissie Schubert�s Homemade Treats or substantially
all of its assets are acquired, customer information will of course be one of the
transferred assets.
To ensure compliance with the Children's Online Privacy Protection Act of 1998,
Cstreats.com does not knowingly collect or maintain information provided by children
under the age of 13.
Use of Cookies and Other Technologies.
This web site uses a browser feature known as a cookie, which assigns a unique identification
to your computer. Cookies are typically stored on your computer's hard drive and
are used by us to help track clicks and pass information as you go through the pages
within the web site. We may also use a cookie and/or a technology known as clear
gifs or web bugs which are typically stored in e-mails to help us confirm your receipt
of, and response to, our e-mails and provide you a more personalized experience.
We have an outside company to assist us in better understanding your use of our
web site, accomplished through the use of cookies placed on your hard drive. Data
collected includes or could include search engine referrals, traffic driven by online
promotions, how visitors navigate around our site, the most popular pages, items
placed in shopping carts and which are abandoned, and purchases were made in the
same or multiple sessions. The collected data is analyzed on an aggregate basis,
so it is not associated with personal information of our visitors. We do not pass
personal information to the outside company through the cookies used for this tracking
and analysis. As a visitor to Cstreats.com, you have the ability to deactivate our
analysis of your browsing and purchase behavior on our site by opting out of tracking
cookies. For such opt-out, go to http://reports.webtrends.com/support/optout.
International Visitors
If you are visiting our web site from a location outside of the U.S., your orders
placed through Cstreats.com will be accepted and fully processed in and shipped
from the U.S. and all information you provide will be maintained on our web servers
and/or internal systems located with the U.S. and your connection will be through
and to servers located in the U.S.
Linking
For your convenience, our web site may contain links to other web sites (for example,
UPS for shipping status). Cstreats.com is not responsible for the privacy practices
or the content of such web sites. Links that appear on Cstreats.com should not be
deemed in all cases to imply the Cstreats.com endorses or has any affiliation with
the linked web site.
Security
Cstreats.com designed the
web site online store to accept orders only from web browsers that permit communication
through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher
of Netscape Navigator and versions 4.0 or higher of Internet Explorer. Browsers
that do not meet this requirement will be prevented from navigating the online store
section of the web site.
While we implement security measures on this web site, you should be aware that
100% security is not always possible.
Changes
in Policy
Should there be a material change in the categories of information collected at
the web site or a material change in how we use information collected at the web
site (whether a deletion or addition), for a thirty (30) day period after the change
we will note deletions with a strike-out and additions in italics type. For this
same period, we will note [Revised] at the end of each revised sentence and update
the effective date at the bottom of the Privacy Policy.